The Importance of Knowing Your Cleanouts: A Real-Life Drainage Mishap

Serving Glendale, Phoenix, Scottsdale, Peoria, Mesa, Tempe, Chandler, and more of AZ with professional plumbing services since 2001

We all love enjoying a refreshing dip in the swimming pool, especially during those scorching Arizona summers. But what happens when it’s time to drain the pool? As straightforward as it may seem, draining your pool into the wrong cleanout can lead to a whole-house backup, turning a simple task into a plumbing nightmare. 

The Incident

We recently received a call from a distressed homeowner experiencing a whole-home backup, with water backing up into their tub and shower. Upon arrival, we discovered the root of the problem: the hose used to drain the swimming pool was placed next to the cleanout that leads into the home, rather than the one that leads to the city main sewer. Also, the hose was not inserted into the cleanout, it was lying next to the cleanout, allowing landscape rock and dirt go into the piping. 

Understanding Cleanouts

Cleanouts are crucial access points in your plumbing system, designed to make maintenance and repairs easier. Generally, homes have two types of cleanouts:

House Cleanout: This leads to the plumbing inside your home and is not meant for draining large volumes of water like a swimming pool. This cleanout will usually be the one located away from the home

Main Sewer Cleanout: This leads to the city’s main sewer line and is designed to handle larger volumes of water. This cleanout will usually be the one located closer to the home.

The Consequences

Draining the pool into the house cleanout led to a significant backup, with rocks and dirt adding to the issue, affecting the home’s internal plumbing. This is a cautionary tale that highlights the importance of knowing which cleanout to use for what purpose.

How to Avoid Similar Mishaps

  • Know Your Cleanouts: Familiarize yourself with the location and purpose of each cleanout in your yard.
  • Label Them: To avoid confusion, label the cleanouts for easy identification. 
  • Insert The Hose Into The Cleanout: Always make sure the pool drain hose is long enough to be placed into the cleanout and not next to. 
  • Consult Professionals: When in doubt, it’s always best to consult with professionals like us at Instant Plumbing and Rooter.
The Importance of Knowing Your Cleanouts: A Real-Life Drainage Mishap
The Importance of Knowing Your Cleanouts: A Real-Life Drainage Mishap

Frequently Asked Questions

Q: How do I identify which cleanout leads to the house and which one to the main sewer?

A: The main sewer cleanout is usually closer to the home’s foundation, while the house cleanout is often closer to the street. When in doubt, give us a call.

Q: What should I do if I accidentally use the wrong cleanout?

A: Stop draining immediately and correct the issue. If you notice any backing up or bubbling in your home contact Instant Plumbing and Rooter. 

Q: Is it expensive to fix a whole-home backup?

A: The cost can vary depending on the severity of the backup. It’s best to consult professionals for an accurate estimate.

For any more questions or plumbing needs, don’t hesitate to contact us at Instant Plumbing and Rooter. We’re here to help you navigate any plumbing challenges you may face.

Picture of William Moore

William Moore

Owner and Operator, Instant Plumbing and Rooter

With over 15 years of plumbing experience, William Moore leads Instant Plumbing and Rooter, providing top-notch plumbing services across Phoenix and the surrounding areas. Known for his passion for educating homeowners and tackling complex plumbing issues, William brings a hands-on approach to every project.

Outside of work, William is a classic car enthusiast, spending much of his free time restoring his prized 1970 VW Baja Bug and 1963 Karmann Ghia. When he's not under the hood or solving plumbing problems, he enjoys relaxing with family and close friends.

About Us

Instant Plumbing and Rooter LLC is a family-owned and operated plumbing business in Phoenix, AZ. We’re a family of reliable professionals that use the latest techniques for dependable plumbing services. Since 2001, we have been taking care of our community’s plumbing needs promptly and professionally.

Through our work, we aim to change the perception of plumbers in our community. Our goal is to make homeowners like you more informed, as well as show others that being a plumber is not just about unclogging toilets.

A plumber brings hygiene, sanitation, and comfort to everyone, and that’s what we’re here to help you with.

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