Okay, let’s be honest, nobody wants to deal with a toilet that won’t flush. It’s gross, it’s inconvenient and it can even be a little bit scary (especially if you’re the one who clogged it!).
You flush the handle and nothing happens. Or maybe you hear a weak gurgle, but the water level just rises ominously. Panic starts to set in. What do you do now?
At Instant Plumbing and Rooter, we’ve been rescuing homeowners from toilet troubles in Phoenix and the surrounding areas since 2001. We know that a non-flushing toilet can be a major source of stress, and we’re here to help you understand why it’s happening and how to fix it.
Toilet Troubles: Why Won’t My Toilet Flush?
Before we dive into the solutions, let’s take a look at some of the common reasons why your toilet might be refusing to cooperate.
Common Causes of a Non-Flushing Toilet
- Clogged Drain: This is the most common culprit. Too much toilet paper, wipes or other foreign objects can create a blockage that prevents water from flowing through the drain.
- Faulty Flapper: The flapper is the rubber seal at the bottom of the tank that lifts to allow water to flow into the bowl. If it’s worn out or damaged, it won’t seal properly, and the toilet won’t flush correctly.
- Low Water Level: If the water level in the tank is too low, there won’t be enough force to push waste down the drain.
- Broken Handle: The handle (or flush lever) can break or become disconnected from the chain that lifts the flapper.
- Clogged Jets: The jets are the small holes around the rim of the toilet bowl that help create the swirling action when you flush. If they’re clogged, the flush will be weak or ineffective.
The Anatomy of a Toilet: Understanding the Parts
To troubleshoot your toilet, it helps to know the basic parts:
- Tank: The porcelain box that holds the water.
- Bowl: The part you sit on.
- Handle (Flush Lever): The thing you push to flush.
- Flapper: The rubber seal at the bottom of the tank.
- Chain: Connects the handle to the flapper.
- Fill Valve: The mechanism that refills the tank after you flush.
Initial Troubleshooting Steps
- Check the water level: Is the water in the tank at the correct level?
- Give it a jiggle: Sometimes, a gentle jiggle of the handle can fix a minor problem.
- Plunge it: If you suspect a clog, try using a plunger.
DIY Toilet Repair: A Step-by-Step Guide
If your toilet is still refusing to flush, it’s time to roll up your sleeves and try some DIY repairs.
Gather Your Tools
- Plunger: A must-have for any plumbing project!
- Rubber gloves: Protect your hands from germs.
- Bucket: To remove excess water from the tank or bowl.
- Toilet auger (optional): For stubborn clogs.
Check for Clogs
- Plunger Power: Place the plunger over the drain opening, making sure it’s completely submerged in water. Push and pull vigorously for several minutes.
- Auger Assist: If the plunger doesn’t work, a toilet auger (also known as a “snake”) can help break up or retrieve the clog.
Inspect the Flapper
- Look for damage: Is the flapper cracked, warped or discolored?
- Check the chain: Is the chain connected to the handle and the flapper? Is it the correct length?
- Test the seal: Lift the flapper and let it drop. Does it create a tight seal? You can do a dye test to also test this. Put a couple drops of food coloring into the toilet tank and let the toilet sit for 15-20 min. After that waiting period, check the toilet bowl to see if there is any color to that water. If there is, check the chain for proper length, if that is correct and it’s still leaking into the bowl, now would be the time to replace the flapper.
Examine the Fill Valve and Tank
- Check the water level: Is the water level in the tank below the overflow tube?
- Inspect the fill valve: Is it leaking or making any strange noises?
- Look for cracks in the tank: A cracked tank can cause leaks and prevent proper flushing.
Assess the Flush Handle
- Is it loose? Tighten any loose screws or nuts.
- Is it broken? You might need to replace the handle.
- Is the chain connected? Make sure the chain is securely attached to the handle and the flapper.
When to Call a Plumber: Knowing Your Limits
While DIY can be empowering, sometimes it’s best to call in the professionals.
Signs You Need Professional Help
- You’ve tried everything, and it’s still not flushing.
- You’re not comfortable working on your toilet.
- You suspect a problem with the sewer line.
- You see signs of water damage.
The Risks of DIY Gone Wrong
Incorrect repairs can lead to more damage, leaks and even injury. It’s best to leave complex plumbing issues to the experts.
Benefits of Hiring a Licensed Plumber
- Expertise: Plumbers have the knowledge and experience to diagnose and fix the problem correctly.
- Specialized tools: They have the right tools for the job.
- Safety: They know how to work with plumbing safely.
- Peace of mind: You can rest assured that the job will be done right.
Preventing Future Problems: Toilet Maintenance Tips
A little preventative care can go a long way in keeping your toilet happy:
Proper Flushing Habits
- Only flush toilet paper and human waste.
- Don’t overload the toilet with too much toilet paper.
- Avoid flushing anything that could cause a clog.
Regular Cleaning and Inspections
- Clean your toilet regularly to prevent mineral buildup and stains.
- Inspect your toilet for any signs of leaks or damage.
Addressing Minor Issues Promptly
- Don’t ignore a slow leak or a running toilet.
- Fix small problems before they become big ones.
Instant Plumbing and Rooter: Your Toilet Repair Experts
If you’re facing a stubborn toilet or any other plumbing problem, don’t hesitate to contact Instant Plumbing and Rooter. We’re your trusted plumbing partner, dedicated to providing reliable and efficient service.
Our Comprehensive Toilet Repair Services
- Diagnosis and troubleshooting: We’ll accurately identify the cause of your toilet troubles.
- Repair and replacement: We can repair or replace any part of your toilet.
- Toilet installation: We can install new toilets if needed.
Why Choose Instant Plumbing and Rooter?
- Local and experienced: Serving the Valley since 2001.
- Reliable and trustworthy: Our plumbers are licensed, insured, background-checked and drug tested.
- Customer-focused: We’re dedicated to providing exceptional service and exceeding your expectations.
Customer Reviews and Testimonials
Don’t just take our word for it! Check out our online reviews and testimonials from satisfied customers.
Remember, we’re here to help! If you have any questions or concerns about your plumbing, don’t hesitate to call Instant Plumbing and Rooter.
Frequently Asked Questions
Q: What should I do if my toilet overflows?
A: Turn off the water supply to the toilet immediately. This is usually a valve located behind or next to the toilet (most common it’s on the left side of the toilet). Once the water is off, try to clear the clog using a plunger or toilet auger. If you can’t clear the clog yourself, give us a call.
Q: Can I use a chemical drain cleaner to unclog my toilet?
A: While chemical drain cleaners can be effective in some cases, they can also damage your pipes and are harmful to the environment and humans. We recommend trying a plunger or toilet auger first. If those don’t work, contact a plumber who can use safer and more effective methods to clear the clog.
Q: How can I tell if my toilet flapper needs to be replaced?
A: If your toilet is running continuously or leaking from the tank, the flapper might be the culprit. Inspect the flapper for any signs of damage, such as cracks, warping or discoloration. If the flapper doesn’t seal properly when you lift and release it, it’s time for a replacement.
Q: How often should I clean my toilet?
A: We recommend cleaning your toilet at least once a week to prevent mineral buildup, stains and odors. Use a toilet bowl cleaner and a toilet brush to scrub the bowl and under the rim. You can also clean the tank periodically to prevent sediment buildup.
Q: When should I consider replacing my toilet?
A: If your toilet is old, constantly having problems or showing signs of wear and tear, it might be time for a replacement. A new, more efficient toilet can save you water and money in the long run.
